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For OtterBox products purchased on OtterBox.ie - click here:

For Zens products purchased on OtterBox.ie - you will need to contact Zens Customer Support.

If you are still having issues completing this process - please contact OtterBox Customer Service.

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For OtterBox products purchased directly from Apple (store or online), please contact us to place a warranty request.

Please ensure you have familiarised yourself with our Warranty Policy – specifically the section detailing ‘Exclusions and limitations’.

If your issue is covered by our Warranty Policy, you will need to return to the place of purchase to claim your warranty replacement.